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Contact us

These are our contact details in case you need to get in touch.

Opening hours for general account enquiries: 7am – 8pm Mon-Fri, 8am - 1pm Sat.

Opening hours for supply problem telephone line: 7 days a week.

Billing & general account enquiries

• Billing & account line: 0845 60 70 456
• Difficulty paying?: 0800 09 30 610
• Request a water meter: 0845 45 67 063

Water issues

• Problems with your water & water mains leak: 0800 389 10 11

Other useful South Staffs Water numbers

• Minicom Textphone: 01922 61 80 25
• Fax: 01922 61 62 39

Other organisations

• Crimestoppers: 0800 555 111
• Severn Trent Water, for sewer & drainage issues 0800 783 44 44

Contact us online

Submit a question to our customer service team

Postal address

South Staffs Water
Green Lane
Walsall
WS2 7PD

Calls may be recorded for quality and training purposes.

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