Contact us
These are our contact details in case you need to get in touch.
Opening hours for general account enquiries: 7am – 8pm Mon-Fri, 8am - 1pm Sat.
Opening hours for supply problems: 7 days a week.
Billing & general account enquiries
- Bill enquiries: 0845 60 70 456
- Difficulty paying?: 0800 09 30 610
- To set up a Direct Debit: 0845 60 70 456
- Household meter option: 0845 45 67 063
- Provide a meter reading: 0845 60 70 456
Water issues
- Supply problems & emergencies: 0800 389 10 11
- Report a leak: 0800 389 10 11
Other useful numbers
- Minicom Textphone: 01922 61 80 25
- Genuine caller?: 0800 389 10 11
- Crimestoppers: 0800 555 111
- Sewer & drainage issues (Severn Trent Water): 0800 783 44 44
- Fax: 01922 61 62 39
Postal address
South Staffordshire Water PLCP.O. Box 63
Walsall
WS2 7PJ
Calls may be recorded for quality and training purposes.
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