Contact us

These are our contact details in case you need to get in touch.

Opening hours for general account enquiries: 7am – 8pm Mon-Fri, 8am - 1pm Sat.

Opening hours for supply problems: 7 days a week.

Billing & general account enquiries

  • Bill enquiries: 0845 60 70 456
  • Difficulty paying?: 0800 09 30 610
  • To set up a Direct Debit: 0845 60 70 456
  • Household meter option: 0845 45 67 063
  • Provide a meter reading: 0845 60 70 456

Water issues

  • Supply problems & emergencies: 0800 389 10 11
  • Report a leak: 0800 389 10 11

Other useful numbers

  • Minicom Textphone: 01922 61 80 25
  • Genuine caller?: 0800 389 10 11
  • Crimestoppers: 0800 555 111
  • Sewer & drainage issues (Severn Trent Water): 0800 783 44 44
  • Fax: 01922 61 62 39

Postal address

South Staffordshire Water PLC
P.O. Box 63
Walsall
WS2 7PJ

Calls may be recorded for quality and training purposes.

All contents of this website are subject to South Staffordshire Water Plc website disclaimer

A member of South Staffordshire Plc