Developer Services - Providing New Supplies
Our Developer Services Team provides customers with the important service of processing their application for a new water supply though to a quotation for our costs. We deal with a wide range of requests from the individual customer seeking to replace their old water supply to large housing developers applying for large diameter water mains to service new residential developments.
If you are interested in a Separation of Supply you need to go through the new connections process as outlined on our Supply Process page.
Our team are trained to deal with a range of complex supply requests and aim to deliver consistently high levels of customer service provision throughout the various stages of the New Supply Process.
Outline of the New Supply Process.
Stage 1 - DEVELOPER SERVICES - Process Application
Stage 2 - NETWORKS - Assess new demand
Stage 3 - WATER QUALITY - Assess ground conditions
Stage 4 - DISTRIBUTION - Costs mains services
Stage 5 - FINANCE - Process payments
Stage 6 - WATER REGULATIONS - Inspect plumbing
Stage 7 - DISTRIBUTION - Make connection
Stage 8 - METERING SERVICES - Create new account
Some New Connection Statistics
Each year Developer Services :-
- process in the region of 1500 new supply for new household and non-household connections
- issue in the region of 5000 household new connection quotes
- issue in the region of 400 non-household new connection quotes
The majority of applications we deal with are from multi-housing developers who usually make block applications for a number of plots at a time.
Each year South Staffs Water provides :-
- In the region of 3500 household Connections
- In the region of 350 non-household Connections