Useful information for households

Your bill

• Payment options
• Your bill explained
• Payment difficulties?
• About our charges

Water meters

• Why have a water meter?
• How to apply for a water meter
• How to read your meter
• Send your meter reading online

Water saving tips

• For your home
• For the garden
• FREE water saving devices

Moving house?

Tell us you're moving, whether it's within our area, out of our area or into our area.

Our interactive house

Use our interactive house to find out more about water use in the home.

Spotted a leak?

Please tell us about it, and find out how to tell if we know about it already.

Useful information for businesses

Your bill

• How to pay
• VAT explained
• Charges explained

New connections

Useful downloads, forms, and FAQs for your new connections.

Water regs

There are a number of regulations associated with the supply of water including water quality, environmental and water fittings. Find out more.

Water quality

Check the quality and hardness of your water.

FREE water saving devices

Learn more about efficient water use, and order your FREE devices.

Water meters

Learn more about water meters for businesses

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