- Your bill explained, charges & how to pay▼
Your charges explained
Your payment options
Payment difficulties - Bogus callers & your safety
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Your bill explained, charges & how to pay
Your bill explained
View our guide to your bill - choose either a metered bill or unmetered bill.
Metered bill guide
Unmetered bill guide
Metered bill guide (if you pay by Direct Debit)
Unmetered bill guide (if you pay by Direct Debit)
Your charges explained
Your payment options
Payment difficulties
We take non payment of bills very seriously. However, we know that sometimes finding the money to pay your bill can be difficult. It is therefore very important if you are having difficulties that you contact us as soon as possible.

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