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- Water meters▼
Why have a meter? - How to read your meter
- Applying for a meter
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Applying for a meter
- How do I apply for a meter?
- How do I apply for a meter? If you wish to have a meter installed, please complete the application form, and see our metering booklet for more information.
- What if I change my mind?
- You can change your mind at any stage until the meter is installed.
- If, once the meter has been installed, you find that your bill is higher than your previous charges, you can revert back to charges based on the rateable value of your home. This must be done in writing within 12 months of the meter being installed. You will have to pay for the water registered through the meter up to the date of your request.
- How do I read the meter?
- Please go to our how to read your meter page for information.
- How do I pay my metered water bills?
- Please go to our payment options page for details.
Rented accommodation
If you live in rented accommodation you can still have a meter fitted, free of charge subject to conditions. You must let your landlord know that you have asked us for a meter.
If your tenancy is less than six months, you must obtain your landlord's written permission before applying, a copy of which must be submitted with the application form.
- Where will the meter be installed?
- Our preferred location is outside at the boundary of your home, where our existing main stop tap (MST) is located either on the footpath or just within the boundary of your home.
- Sometimes it's not possible to install an external meter, usually owing to shared supplies. In these circumstances we will carry out a survey to fit the meter inside, where the supply first enters the property.
- How much will it cost?
- Normally the meter will be fitted free of charge, as long as the meter is fitted in one of our preferred locations and the work can be carried out practically and at reasonable expense. Please refer to the leaflet for details of occasions when you would have to pay.
- What is not included?
- Sometimes you may need to carry out work prior to a meter being fitted, for example structural work or removal of kitchen cupboards. These would have to be undertaken by you and at your cost. Please refer to the leaflet for a full list of what you may have to pay for.
- What if you cannot install a meter?
- If the plumbing is complex and the cost of installing the meter is unreasonable we will offer you the choice of either an 'assessed charge' or remaining on your current way of billing. If a person is the sole occupier of a property, you may be entitled to a single person's assessed charge.
| Dwelling Type | Assessed Charge for Water- £/pa | Assessed Charge for Sewerage- £/pa | Surface Water Drainage- £/pa |
|---|---|---|---|
| Terrace / Flat | £132.89 | £109.76 | £30.58 |
| Semi - Detached | £185.06 | £125.73 | £61.28 |
| Detached | £234.48 | £147.42 | £91.85 |
| Single Person * | £109.58 | £62.61 | Applicable property type charge (as above) |
* Proof of single occupancy will be required i.e. council tax bill.
