About us

Fixing leaks

The repairs that we carry out on our network are made up of a combination of leaks that are detected by us and those which are reported by our customers. As leaks reported by customers are visible, these are usually quicker to fix than those which are 'hidden' and detected by our monitoring activity.





Leaks that are reported to us by customers are usually fixed quicker as they are visible and likely to be causing disruption. You can help us save water and respond as quickly as possible by reporting any bursts or leaks you spot.