My account services

Account services to help meet your business needs

From April 2017, the majority of businesses will be able to choose which company provides their retail services for their water, sewerage and trade effluent. This is part of a Government initiative called Open Water. Click here to find out more. 
If you have not been contacted by a retailer, you will remain a customer of South Staffs Water. Please continue to use our website in the usual way.

Business services

Find out about additional services we're able to offer businesses.


Competition in the water industry is changing. Find out how it may affect you.

Our customer promise

Our promise to provide you with the very best levels of customer service.