My account services

Manage your account online

From April 2017, the majority of businesses will be able to choose which company provides their retail services for their water, sewerage and trade effluent. This is part of a Government initiative called Open Water. Click here to find out more. 
If you have not been contacted by a retailer, you will remain a customer of South Staffs Water. Please continue to use our website in the usual way.

We like to make life easy. Managing your account online is simple, safe and secure.

Register a new account

Registering enables you to:

  • Make a payment
  • Setup a Direct Debit
  • View your bills
  • View your payment history
  • View your payment plan
  • Amend your details

It's quick and


Manage your account any time, anywhere