My bills and payments

My bill explained

From April 2017, the majority of businesses will be able to choose which company provides their retail services for their water, sewerage and trade effluent. This is part of a Government initiative called Open Water. Click here to find out more. 
If you have not been contacted by a retailer, you will remain a customer of South Staffs Water. Please continue to use our website in the usual way.

The amount we charge depends on whether or not you have a meter.

If you don't have a water meter

Unmetered bills and charges explained

If you do have a water meter

Metered bills and charges explained

Help me find out if I have a meter

Ways to find out if you have a water meter

Other charges and tariffs

Surface water drainage charges.