My bills and payments

Metered charges explained

Our charges are amongst the lowest in the country, giving you great value for money. If you have a water meter, your bills are worked out based on how much water you've used.

While we don't provide sewerage services, we bill and collect charges for used water and surface water drainage on behalf of Severn Trent Water so that you only receive a single bill.

Here's how your charges are worked out:

Water charges

Standard tariff - users of up to 50Ml (50,000m3) per annum
Water volume charge – a charge for the amount of water that passes through your meter. The amount you have used in cubic metres (m3) is multiplied by how much we charge for a cubic meter (£).

Water standing charge – a set charge which depends on the size of your meter. It covers the cost of reading, maintaining and replacing your meter. 

Where more than one meter is actively supplying water to a premises, we reserve the right to charge for each meter. If meters are no longer required you can request that they are disconnected, free of charge.

How much you pay for water will depend on whether you are a standard, medium or large water user.

Used water charges

Typically, the sewerage charges are made up of:

Sewerage volume charge – this is a sewerage charge and is based on the principle that all the water you use in your property has to be returned to the sewer. It’s calculated by multiplying how many cubic metres (m3)of water you have used by how much Severn Trent charge for treating each cubic meter of water returned to the sewer (£).

Sewerage standing charge - a set charge based on the size of your meter. It covers Severn Trent Water’s network maintenance costs.

Surface Water Drainage –This is a charge for collecting the rainwater that runs from your property into the sewer.

Find out more about surface water drainage

VAT

Value Added Tax (VAT) is payable for non-household customers who fall into categories 1-5 of the 1980 edition of Standard Industrial Classifications.

Division Title
1 Energy and water supply industries
2 Extraction of minerals and ores other than fuels, manufacture of metal, mineral products and chemicals
3 Metal goods, engineering and vehicle industries
4 Other manufacturing industries
5 Construction

Although generally applied in the manner above, please be aware the application of the table can vary.

We will send any new customer a VAT declaration form, asking them to confirm their VAT status.

Our metered charges

How much you will be charged for the year 2017/2018