My bills and payments

Paying my bill

From April 2017, the majority of businesses will be able to choose which company provides their retail services for their water, sewerage and trade effluent. This is part of a Government initiative called Open Water. Click here to find out more. 
If you have not been contacted by a retailer, you will remain a customer of South Staffs Water. Please continue to use our website in the usual way.

There are lots of ways you can pay – just choose the option that's easiest for you.

Most popular payment options

Direct Debit

Simple, safe, convenient and best of all, it's free. You can also spread the cost of your bill over the year.

Pay online

Simple, safe, secure. Make a payment online with your debit or credit card.


Pay over the counter at your local PayPoint.

Other payment options

Choose to pay by post, using internet or phone banking, through your benefits or at a bank or Post Office.