My water supply

Whatever your question about your water supply, we have the answer.

From April 2017, the majority of businesses will be able to choose which company provides their retail services for their water, sewerage and trade effluent. This is part of a Government initiative called Open Water. Click here to find out more. 
If you have not been contacted by a retailer, you will remain a customer of South Staffs Water. Please continue to use our website in the usual way.

Common questions

Click here if you have no water

Follow our five simple steps to find out why you have no water.

Water quality

Find our more about discoloured water, hardness, and the taste and smell of your water.

Got a leak?

Find out all about leaks inside and outside your property.


Find out about water supply pipes and who is responsible for them.