My water supply

Sewerage and used water

From April 2017, the majority of businesses will be able to choose which company provides their retail services for their water, sewerage and trade effluent. This is part of a Government initiative called Open Water. Click here to find out more. 
If you have not been contacted by a retailer, you will remain a customer of South Staffs Water. Please continue to use our website in the usual way.

Here at South Staffs Water we supply your drinking water.

Once the water has been used in your home or business it becomes waste water. This is the responsibility of Severn Trent Water.

Did you know...We bill and collect sewerage charges on behalf of Severn Trent Water - so you receive a single bill.

Drains, sewers and sewerageFor more information click here to visit Severn Trent Water's website

Report a problem

Report a leak or tell us what issues you're having with your water supply