My water supply
From April 2017, the majority of businesses will be able to choose which company provides their retail services for their water, sewerage and trade effluent. This is part of a Government initiative called Open Water. Click here to find out more.
If you have not been contacted by a retailer, you will remain a customer of South Staffs Water. Please continue to use our website in the usual way.
We’re committed to delivering high quality water to our customers.
Appearance of your water
Find out more about the appearance of your water
Taste and smell
Find out about the taste and smell of your water
Find out about limescale and water hardness
Water quality standards
Access water quality reports and regulatory information