My water supply

Shared water supply pipes

If you live in an older property, you may share a supply pipe with your neighbours.

Shared supply pipe responsibility

We’re responsible for any pipes up to the boundary of your property  - normally where it meets the footpath. Depending on the location, you may be responsible for a leak outside of your own boundary.

Shared pipe supply

Sharing a supply pipe can cause a reduced flow at your taps when your neighbours are using water. For more information see our information on pressure