Help & Advice

Can you remove my water meter?

We don’t take water meters out of properties.

Changing your mind
If you chose to have a meter fitted and it was installed within the last 12 months, you may change back to paying your bill based on the rateable value of the property, but the meter itself will remain in place.

Click here for more information on changing your mind after a meter has been fitted

Recently moved in?
If the meter was installed when you moved into the property you cannot choose to pay water charges on an unmetered basis and the meter will remain in place.

Compulsorily metered?
If your property was compulsorily metered you cannot choose to pay water charges on an unmetered basis and the meter will remain in place.

Moving your water meter
If you would like to move your water meter to a different location, for example if you are having building work, please contact us to discuss your requirements.

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