Help & Advice

Do I have to pay for a water meter?

Our meters can usually be fitted free of charge at household properties.

We may not be able to fit a meter free of charge where:

  • You have a shared water pipe with one or more properties. If this is the case, you can apply to have a separate supply.
  • You live in a flat with separate hot and cold water supplies.
  • Substantial alterations to the existing plumbing and/or joinery would be needed before it could be installed.
  • You would like the meter installed in a different location to that which we recommend.

Click here for more information on switching to a meter

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