Help & Advice

How clean and safe is the water you supply?

We’re committed to delivering high quality water to our customers.

On a typical day, we treat 330million litres of water to make it clean and pleasant to drink. It’s then supplied to 500,000 homes and 36,000 business customers.

Every drop we supply has to meet the highest standards for taste, appearance and cleanliness.

Figures which appear in the Drinking Water Inspectorate's report for 2014/15, show 99.985% met the stringent national and European standards covering safety, appearance and taste of drinking water.

Click here for detailed information about the quality of our water

Click here to visit the Annual reports section of the Drinking Water Inspectorate's website

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