Help & Advice

How do I close a business or non-household account?

If you’re moving you’ll need to complete our online form.

Before you start, make sure you have:

  • The date of your move
  • Your new address details
  • Final meter readings taken on the day of your move if you have a water meter

If you’re unable to take a meter reading yourself, please contact us at least seven working days before your leaving date to allow us to arrange for a meter reader to visit.

If you don’t inform us of your move, we’ll continue to send bills to you and charges will still be payable.

Click here to go to moving premises

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