Help & Advice

Is there a discount for single occupiers?

We don't have a discount for single occupiers but if you live alone and pay an unmetered bill, you may find you’d be better off on a water meter.

As a very general ‘rule of thumb’ if there are more bedrooms in your home than occupants it is certainly worth checking if you might benefit from opting for a meter.

Water meters are free to install at most household properties and you only pay for the water you use.

If you find your charges are higher, then you’ve a year to change your charges back to unmetered, however, the meter will remain in place at your property.

Click here to find out more about switching to a meter

If you are on a meter you may be able to save money on your bill be being more water efficient.

Click here for advice on saving water

If we were unable to fit a meter at your property, you may be entitled to pay a single person's assessed charge. Proof of single occupancy, such as a council tax bill, is needed for this.

Difficulties paying?
Click here if you are having difficulties paying your bill

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