Help & Advice

What are the water regulations?

The Water Supply (Water Fittings) Regulations 1999 are national requirements for the design, installation and maintenance of plumbing systems, water fittings and water-using appliances.

As a water supplier, we have a legal duty to enforce the Water Supply (Water Fittings) Regulations 1999 within our supply area with the key aims of preventing:

  • Waste
  • Misuse
  • Undue consumption
  • Contamination
  • Mistakes in the measurement of water supplied by us

Installers, architects, designers, developers, plumbers and contractors should be aware of the regulations, and the need to notify us in advance for certain types of plumbing work.

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South Staffs Water’s role

Our role is to provide general advice and guidance to anyone involved in installing using or altering water fittings and appliances.

We also inspect plumbing systems, processes and equipment:

  • In a percentage of new household premises
  • In all new non-household premises/connections

We also carry out:

  • Targeted inspections based on risk in existing premises
  • Reactive inspections
  • Ad hoc requests to inspect due to water quality problems
  • Ad hoc customer requests for advice and resolution of plumbing problems with old or new systems

Our key objective is to reduce the risk of contamination of the public water supply from backflow of any fluid.

We assess risk by identifying contraventions of the Water Supply (Water Fittings) Regulations 1999; advise what remedial action is required, and the timescales in which the work must be carried out.

Once remedial work has been completed we carry out a re-inspection to ensure compliance with the Water Supply (Water Fittings) Regulations 1999.

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