Help & Advice

What is Direct Debit?

A Direct Debit is an instruction from you to your bank or building society. It authorises us to collect payments from your account – but only if we’ve given you advanced notice of the amounts and dates of collection.

Once you have agreed these, the money is deducted automatically. If we want to change an amount or date of collection, we have to tell you about it first.

Direct Debit is the simplest and most convenient way for you to pay regular and occasional bills.

Click here to set up a Direct Debit online. You’ll need to register or log into My Account.

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