Help & Advice

Who is responsible for the supply pipe if the property is rented?

It’s the landlord’s responsibility to repair the supply pipe and carry out property maintenance.

Tenants are responsible for passing on any information that will assist the leak in being repaired without delay.

If you have a leasehold on a property it is your responsibility to check the leasehold agreement to determine who has responsibility for repair and maintenance  and advise us. Failure to do so may result in a bill being issued to the property owner for any works undertaken.

Who's responsible?

Find out who’s responsibility it is to fix the problem.

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