My bills and payments
If you are on a low income we may be able to help by putting a limit on your charges for water and sewerage services.
WaterSure is a national scheme designed to help families save money if they use a lot of water and receive certain income-related benefits.
To be on the tariff you must have a water meter fitted. Customers on WaterSure pay for the water they use, up to a fixed maximum which won't be higher than the average household water bill.
Requirements for WaterSure
Before you make an application, please check that you:
- Have a water meter
- Are in receipt of one of these income-related benefits:
And have either:
- Three or more children under the age of 19 living in the household for whom the person receiving benefit also claims child benefit
- Someone living in your household who has a medical condition which means they use a lot of extra water
ImportantYou do not qualify for the scheme if you water your garden with a non-handheld appliance such as a sprinkler or domestic irrigation system, or if you have an auto-fill swimming pool, or a pond with a capacity of over 10,000 litres.
This is a fixed annual charge.
|WaterSure||£ per year|
|Used water charge||£179.48|