Our Community Hub, in Wednesbury, has helped over 3,250 visitors in the twelve months since it opened its doors.

The Community Hub opened on 27 April 2018, aiming to offer face-to-face advice to customers on a range of issues. It has proved to be a success with over 3,250 customers calling in for advice on water meters, support to pay bills and to register for priority services.

In addition to advice on its own services, South Staffs Water has formed links with around twenty local organisations in order to support customers with other issues.  Among those, Job Centre Plus use the Hub to advertise local job vacancies and hold jobs fairs and Citizens Advice hold regular sessions for local residents who need financial advice and support. 

The Hub also co-ordinates collections for local charities. Most recently, the hub took part in an Easter egg collection, with all donations going to the local Breaking Bread Food Bank and Black Country Women's Aid for the children of families who would have otherwise gone without a treat. A total of 236 chocolate eggs were donated by staff and customers.

Managing Director of South Staffs Water, Phil Newland, said:

“We know that in this increasingly digital age, there are still people in our communities who prefer to speak to someone face-to-face. We feel it’s important to recognise this fact and a year on, our community hub has proved to be a success and very much valued by the local community.”

There are lots of regular events taking place at the Community Hub, which is located at Unit 17 Union Street, Wednesbury, WS10 7HD. To find out more, drop in, follow the hub on Facebook or Twitter or visit our hub page page. 

Added: 30 April 2019