South Staffs Water is inviting customers to have their say on future water resources

South Staffs Water has launched the latest version of its Water Resources Management Plan (WRMP) and is asking for customers to send their views.

The latest document sets out South Staffs Water’s draft long-term water resources management plan (WRMP) for 25 years between 2020 and 2045. It describes how the company will continue to meet the demand for water in the South Staffs region and how it is going to make it count going forward.

The plan takes into consideration the impact of climate change, population growth and the need to protect the environment. More specifically, it covers:

  • Proposals to make significant investments in South Staff Water’s two major water treatment works to ensure the resilience of its network and to ensure that the company continues to have enough high-quality water to meet demand.
  • A transformational 17% reduction in leakage by 2024/25. South Staffs Water will also consider the benefits of a live network, where data can help identify leaks more quickly.
  • Increasing the number of customers, who choose to have a water meter by 50% over the lifetime of this plan.
  • Reducing the volume of water each person in the region uses every day by 1 litre per person per day by 2024/25.
  • Investing in new treatment processes at two groundwater sources to further enhance resilience of supply.
  • Proposals for a bulk water supply with neighbouring water company, Severn Trent Water, to provide additional resilience in supplies.

Pete Aspley, Wholesale Director at South Staffs Water, said:

 “Water resources management is a balance between supply and demand – we have to make sure there is enough water to meet the long-term demand from homes and businesses, while protecting the natural environment we draw the supply from.

In compiling the plan, we have taken into account all the factors that will influence the balance of supply and demand for water. We assess these factors and allow for uncertainty to ensure that we maintain a surplus of supply over expected demand for water. We have also listened to our customers and consulted with various stakeholders, to ensure their views are taken into account.”

Anyone who wishes to comment on the draft WRMP can do so before 28 May 2018.

Replies should be sent to Defra at Emails should be titled as ‘South Staffs Water draft water resources management plan’, and a copy should be sent to South Staffs Water at, Ofwat at, and the Environment Agency at

Alternatively, feedback can be sent to Defra at the following postal address:

Secretary of State, Department for Environment, Food and Rural Affairs
South Staffs Water Water Resources Management Plan Consultation
Water Resources
Department for Environment, Food and Rural Affairs
Area 3D
Nobel House
17 Smith Square
London SW1P 3JR

The full version of the WRMP and the accompanying appendices are available here. 

A summary of the representations received and plan revisions will be published in August 2018.  Following this, the revised WRMP will be submitted to Defra and the Secretary of State for Environment, Food and Rural Affairs, which will decide if the final plan can be published.