“When companies illegally connect to the water supply network, the quality and the pressure of water supplied to our customers can be compromised and that is not acceptable.  

Providing a safe and reliable water supply to all of our customers is our number one priority and we work hard every day to make this happen. We take it very seriously when the actions of others impact our ability to do this, so are pleased that this prosecution has taken place. We hope it discourages others from acting irresponsibly in the future.

When companies need water, they can hire an authorised standpipe to connect to the water mains network. We will provide training on how to use the equipment correctly and safely so that our customers’ water is protected.”

Mike Morris, Network Performance Manager, South Staffs Water.