Category: Households

Use this form if you would like someone else to discuss and manage your account with South Staffs Water.

Meter application form

Use this form to apply for WaterSure.

Access statement

We're committed to providing high quality water, meeting your need and delivering great value for money. Read more about how South Staffs Water are here for you.

We take complaints very seriously, so if you aren't happy with our service we’ll do our best to put things right. This leaflet tells you how to complain and how we deal with your complaint.