RA03 - PR19 2020 to 2025 - Addendum to Appendix A33 - Cost adjustment claim
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RA03 - PR19 2020 to 2025 - Addendum to Appendix A33 - Cost adjustment claim
RA02 - PR19 2020 to 2025 - Addendum to Appendix A29 – Wholesale water enhancement cost allowance
RA02 - PR19 2020 to 2025 - Addendum to Appendix A29 – Wholesale water enhancement cost allowance
Download/View8c PR19 2020 to 2025 - Bill movement model
8c PR19 2020 to 2025 - Bill movement model
Download/View8a - PR19 2020 to 2025 - 17z actual
8a - PR19 2020 to 2025 - 17z actual
Download/View8b - PR19 2020 to 2025 - 17z notional
8b - PR19 2020 to 2025 - 17z notional
Download/View8c - PR19 2020 to 2025 - FM001 BS Feeder
8c - PR19 2020 to 2025 - FM001 BS Feeder
Download/ViewRA08 - PR19 2020 to 2025 - Bid assessment framework
RA08 - PR19 2020 to 2025 - Bid assessment framework
Download/ViewGuide to our PR19 2020 to 2025 Business Plan
Guide to our PR19 2020 to 2025 Business Plan resubmission
Download/View6b - PR19 2020 to 2025 -14h-for-publication - notional-final
6b - PR19 2020 to 2025 -14h-for-publication - notional-final
Download/View6d - PR19 2020 to 2025 SSC balance sheet feeder model
6d - PR19 2020 to 2025 SSC balance sheet feeder model
Download/View7 PR19 2020 to 2025 - IAP pro-forma SSC
7 PR19 2020 to 2025 - IAP pro forma SSC
Download/ViewBoard assurance of our PR19 2020 to 2025 Business Plan
Board assurance of our PR19 2020 to 2025 Business Plan resubmission
Download/ViewRA12 - PR19 2020 to 2025 - Data Table and Financial Model Commentaries
RA12 - PR19 2020 to 2025 - Data Table and Financial Model Commentaries
Download/ViewRA07 - PR19 2020 to 2025 - Outcomes performance commitments and ODIs
RA07 - PR19 2020 to 2025 - Outcomes performance commitments and ODIs
Download/ViewRA06 - PR19 2020 to 2025 - Growth and new development enhancement modelling
RA06 - PR19 2020 to 2025 - Growth and new development enhancement modelling
Download/ViewRA04 - PR19 2020 to 2025 - NERA report on leakage reduction funding
RA04 - PR19 2020 to 2025 - NERA report on leakage reduction funding
Download/ViewRA02.5 - PR19 2020 to 2025 - DWI notice for Slade Heath
RA02.5 - PR19 2020 to 2025 - DWI notice for Slade Heath
Download/ViewRA02.2 - PR19 2020 to 2025 - Local Area Greenfield and Brownfield plans
RA02.2 - PR19 2020 to 2025 - Local Area Greenfield and Brownfield plans
Download/ViewRA01 - PR19 2020 to 2025 - Wholesale water base cost allowance
RA01 - PR19 2020 to 2025 - Wholesale water base cost allowance
Download/View8d - PR19 2020 to 2025 - PD011 Revenue adjustments feeder model for publication
8d - PR19 2020 to 2025 - PD011 Revenue adjustments feeder model for publication
Download/View9 - PR19 2020 to 2025 - Bill Waterfall Model 12c for publication
9 - PR19 2020 to 2025 - Bill Waterfall Model 12c for publication
Download/ViewMaking water count - our plan for 2020 to 2025 appendix A26
Appendix A26 Performance commitments
Download/ViewMaking water count - our plan for 2020 to 2025 appendix A36
Appendix A36 Jacobs assurance
Download/ViewRA11 - PR19 2020 to 2025 - Board assurance statement Jacobs independent assurance report and independent internal audit report
RA11 - PR19 2020 to 2025 - Board assurance statement Jacobs independent assurance report and independent internal audit report
Download/ViewRA09 - PR19 2020 to 2025 - IAP Business plan acceptability and bill affordability engagement
RA09 - PR19 2020 to 2025 - IAP Business plan acceptability and bill affordability engagement
Download/ViewRA05 - PR19 2020 to 2025 - First Economics - a review of Ofwats PR19 approach to estimating frontier shift
RA05 - PR19 2020 to 2025 - First Economics - a review of Ofwats PR19 approach to estimating frontier shift
Download/ViewRA02.4 - PR19 2020 to 2025 - APEM SSC costing correspondence for AMP7 Eel proposals
RA02.4 - PR19 2020 to 2025 - APEM SSC costing correspondence for AMP7 Eel proposals
Download/ViewRA02.3 - PR19 2020 to 2025 - APEM - SSW Eels Regulations Intake Screening and Passage Specification
RA02.3 - PR19 2020 to 2025 - APEM - SSW Eels Regulations Intake Screening and Passage Specification
Download/ViewMaking water count - our plan for 2020 to 2025 appendix A01
Appendix A01 Customer engagement approach
Download/ViewMaking water count - our plan for 2020 to 2025 appendix A02
Appendix A02 Identifying customer priorities
Download/ViewMaking water count - our plan for 2020 to 2025 appendix A03
Appendix A03 Valuing service improvements
Download/ViewMaking water count - our plan for 2020 to 2025 appendix A06
Appendix A06 Validating the business plan
Download/ViewMaking water count - our plan for 2020 to 2025 appendix A05
Appendix A05 Defining the customer promise
Download/ViewMaking water count - our plan for 2020 to 2025 appendix A27
Appendix A27 Arup report on resilience
Download/ViewMaking water count - our plan for 2020 to 2025 appendix A28
Appendix A28 Forecasting AMP8 bills
Download/ViewMaking water count - our plan for 2020 to 2025 appendix A32.1
Appendix A32.1 DWI correspondance Ashwood
Download/ViewMaking water count - our plan for 2020 to 2025 appendix A33.4
Appendix A33.4 WRMP customer engagement
Download/ViewMaking water count - our plan for 2020 to 2025 appendix A33.5.3
Appendix A33.5.3 Costain appendices B1-G2
Download/ViewMaking water count - our plan for 2020 to 2025 appendix A51
Appendix A51 Assurance documents (combined)
Download/ViewMaking water count - our plan for 2020 to 2025 appendix A14
Appendix A14 Willingness to pay - wave 2
Download/ViewMaking water count - our plan for 2020 to 2025 appendix A18
Appendix A18 New connections market customer engagement
Download/ViewMaking water count - our plan for 2020 to 2025 appendix A30
Appendix A30 Our approach to Asset Health outcomes
Download/ViewMaking water count - our plan for 2020 to 2025 appendix A31
Appendix A31 Jacobs report on direct procurement
Download/ViewMaking water count - our plan for 2020 to 2025 appendix A32.2
Appendix A32.2 DWI correspondance Cookley Kinver
Download/ViewMaking water count - our plan for 2020 to 2025 appendix A33
Appendix A33 Cost adjustment claim final submission
Download/ViewMaking water count - our plan for 2020 to 2025 appendix A33.1
Appendix A33.1.1 DWI correspondance Hampton Loade
Download/ViewMaking water count - our plan for 2020 to 2025 appendix A33.3
Appendix A33.3 Decision making framework model summary
Download/ViewMaking water count - our plan for 2020 to 2025 appendix A35
Appendix A35 Jacobs report on Monte Carlo analysis
Download/ViewMaking water count - our plan for 2020 to 2025 appendix A44
Appendix A44 PWC retail services efficiency benchmarking
Download/ViewMaking water count - our plan for 2020 to 2025 appendix A47
Appendix A47 Independent internal assurance report
Download/ViewMaking water count - our plan for 2020 to 2025 appendix A50
Appendix A50 SSC Accounting for past delivery
Download/ViewMaking water count - our plan for 2020 to 2025 appendix A43
Appendix A43 UK customer satisfaction index report
Download/ViewMaking water count - our plan for 2020 to 2025 appendix A33.1.2
Appendix A33.1.2 DWI correspondence Seedy Mill
Download/ViewMaking water count - our plan for 2020 to 2025 appendix A07
Appendix A07 PR19 data triangulation study - SSW WRMP
Download/ViewMaking water count - our plan for 2020 to 2025 appendix A08
Appendix A08 PR19 data triangulation study - CAM WRMP
Download/ViewMaking water count - our plan for 2020 to 2025 appendix A13
Appendix A13 Willingness to pay wave 1 full report
Download/ViewMaking water count - our plan for 2020 to 2025 appendix A13.1
Appendix A13.1 SSC Peer Review WtP Research Methodology by Ariel Bergmann
Download/ViewMaking water count - our plan for 2020 to 2025 appendix A13.2
Appendix A13.2 SSC WTP Peer Review Wave 1 by PJM
Download/ViewMaking water count - our plan for 2020 to 2025 appendix A14.1
Appendix A14.1 SSC WTP Peer Review Wave 2
Download/ViewMaking water count - our plan for 2020 to 2025 appendix A14.2
Appendix A14.2 SSC WTP Wave 2 Method Statement
Download/ViewMaking water count - our plan for 2020 to 2025 appendix A25
Appendix A25 PR19 WRMP and WTP data triangulation study
Download/ViewMaking water count - our plan for 2020 to 2025 appendix A25.1
Appendix A25.1 PR19 WRMP and WTP data triangulation sheet
Download/ViewMaking water count - our plan for 2020 to 2025 appendix A25.2
Appendix A25.2 Triangulation Peer Review of Approach - Giles Atkinson
Download/ViewMaking water count - our plan for 2020 to 2025 appendix A29
Appendix A29 Capital investment to deliver a class-leading service
Download/ViewMaking water count - our plan for 2020 to 2025 appendix A33.6
Appendix A33.6 Explain market research cost adjustment claim enagagement report
Download/ViewMaking water count - our plan for 2020 to 2025 appendix A33.8
Appendix A33.8 Cost adjustment claim proposed delivery timeline
Download/ViewMaking water count - our plan for 2020 to 2025 appendix A37
Appendix A37 WISER submission response (South Staffs incorporating Cambridge)
Download/ViewMaking water count - our plan for 2020 to 2025 appendix A38
Appendix A38 Board assurance of our PR19 business plan
Download/ViewMaking water count - our plan for 2020 to 2025 appendix A49
Appendix A49 Water resources annualised unit cost model
Download/ViewMaking water count - our plan for 2020 to 2025 appendix A25.3
Appendix A25.3 Triangulation Peer Review of Report - Giles Atkinson with PJM Final Response
Download/View6a - PR19-14h-for-publication
6a - PR19 2020 to 2025 -14h-for-publication
Download/ViewInterim report and accounts 2020
Unaudited interim report and accounts for the six months ended 30 September 2020
Download/ViewBoard assurance statement for developer charges 2019 - 2020
Confirmation of Board approval for the developer charges 2019 - 2020
Download/ViewTax reconciliation tool Dec 2020 v3b
Tax reconciliation tool Dec 2020 v3b
Download/ViewLand sales model Dec 2020 v3.0
Land sales model Dec 2020 v3.0
Download/ViewDeveloper services reconciliation model Dec 2020 v2.0
Developer services reconciliation model Dec 2020 v2.0
Download/ViewGreen Recovery Appendix 2022/23
Green Recovery Appendix 2022/23
Download/ViewGreen Recovery appendix 2021/22
Green Recovery Appendix 2021/22
Download/ViewWMRP 2019 - Appendix D
Appendix D WRMP Project Methodology
Download/ViewWMRP 2019 - Appendix E
Appendix E WRMP Engagement Debrief
Download/ViewWMRP 2019 - Appendix R
WRMP Appendix R Problem characterisation
Download/View2020 to 2025 Business Plan data tables SSC
PR19 Business Plan data tables SSC
Download/ViewMaking Water Count - our plan for 2020 to 2025
Our Business Plan resubmission
Download/View6c - PR19 2020 to 2025-14h-for-publication - notional-final with RORE graph amended
6c - PR19 2020 to 2025-14h-for-publication - notional-final with RORE graph amended
Download/ViewStrategic regional water resources reconciliation model Dec 2020 v2
Strategic regional water resources reconciliation model Dec 2020 v2
Download/ViewRPI CPIH wedge true up model Dec 2020 v5
RPI CPIH wedge true up model Dec 2020 v5
Download/ViewGearing Outperformance Sharing Mechanism Dec 2020 v4 Oct23
Gearing Outperformance Sharing Mechanism Dec 2020 v4 Oct23
Download/ViewBilateral entry adjustment BEA model Dec 2020 v4.0
Bilateral entry adjustment BEA model Dec 2020 v4.0
Download/ViewCost of new debt indexation model Dec 2020 v6.3 Oct23
Cost of new debt indexation model Dec 2020 v6.3 Oct23
Download/ViewSSC WINEP Reconciliation Model Dec 2020 v1n SSC Oct 23
SSC WINEP Reconciliation Model Dec 2020 v1n SSC Oct 23
Download/ViewAppendix S - Annex 1
WRMP Appendix S - Annex 1 unconstrained list
Download/ViewAppendix A - Annex 1
WRMP Appendix A - Annex 1 SEA PAS
Download/ViewWMRP 2019 - Appendix Q
WRMP Appendix Q South Staffs Headroom Report
Download/ViewWMRP 2019 - Appendix O
WRMP Appendix O South Staffs Outage Analysis
Download/ViewWMRP 2019 - Appendix L
WRMP Appendix L Hydrology Update for the River Blithe
Download/ViewWMRP 2019 - Appendix K
WRMP Appendix K South Staffs Peak Review
Download/ViewWMRP 2019 - Appendix G
WRMP Appendix G Population Forecasts Methodology Summary
Download/ViewWMRP 2019 - Appendix C
WRMP Appendix C PR19 Foundation Research
Download/ViewWMRP 2019 - Appendix X
WRMP Appendix X Resilience of SSW Water Supply System
Download/ViewWMRP 2019 - Appendix W
Appendix W WRMP Methodology for Estimnating Supply Scheme costs
Download/ViewWMRP 2019 - Appendix V
WRMP Appendix V Technical note on supply option screening
Download/ViewWMRP 2019 - Appendix S
WRMP Appendix S Decision making framework modelling report
Download/ViewWMRP 2019 - Appendix P
WRMP Appendix P South Staffs climate change impacts on supply
Download/ViewWMRP 2019 - Appendix J
Appendix J Draft WRMP South Staffs non-Household consumption forecast
Download/ViewWMRP 2019 - Appendix I
WRMP Appendix I South Staffs and Cambridge Meter Under Registration report
Download/ViewWMRP 2019 - Appendix F
WRMP Appendix F South Staffs customer research findings summary
Download/ViewWMRP 2019 - Appendix A
WRMP Appendix A South Staffs SEA SEA ER Final Main Report
Download/ViewMaking Water Count - our plan for 2020 to 2025 - September 2018
September 2018 submission
Download/ViewWMRP 2019 - Appendix N
WRMP Appendix N SSW Synthetic drought series and resilience of SSW Water Supply System
Download/ViewWMRP 2019 - Appendix H
Appendix H Draft WRMP South Staffs Household Micro-component and consumption forecast
Download/ViewDraft Determination response 2019: Appendix 5 Monte Carlo risk distributions
Appendix 5 Monte Carlo risk distributions
Download/ViewDraft Determination response 2019: Appendix 9 customer benefits and cost of debt
Appendix 9 customer benefits and cost of debt
Download/ViewDraft Determination response 2019: Appendix 10 email from David Young
Appendix 10 email from David Young
Download/ViewDraft Determination response 2019: Appendix 13 ESI summary report - Cookley
Appendix 13 ESI summary report - Cookley
Download/ViewDraft Determination response 2019: Appendix 14 ESI summary report - Kinver
Appendix 14 ESI summary report - Kinver
Download/ViewDraft Determination response 2019: Appendix 15 ESI summary report - Ashwood
Appendix 15 ESI summary report - Ashwood
Download/ViewDraft Determination response 2019: Appendix 16 groundwater source blend model
Appendix 16 groundwater source blend model
Download/ViewDraft Determination response 2019: Appendix 8 UKCSI July 2018 benchmarking report
Appendix 8 UKCSI July 2018 benchmarking report
Download/ViewDraft Determination response 2019: Appendix 11 NERA report on leakage reduction funding
Appendix 11 NERA report on leakage reduction funding
Download/ViewDraft Determination response 2019: Appendix 17 IMTECH Chlorthal treatment options review
Appendix 17 IMTECH Chlorthal treatment options review
Download/ViewDraft Determination response 2019: Appendix 6 SSC small company premium customer engagement
Appendix 6 SSC small company premium customer engagement
Download/ViewDraft Determination response 2019: Appendix 7 SSC small company premium customer engagement method statement
Appendix 7 SSC small company premium customer engagement method statement
Download/ViewDraft Determination response 2019: Appendix 18 SSC PR19 DD risk and reward assurance
Appendix 18 SSC PR19 DD risk and reward assurance
Download/ViewDraft Determination response 2019: Appendix 12 WRc treatability tests for groundwater containing chlorthal (final) Camm 11 Nov 2014
Appendix 12 WRc treatability tests for groundwater containing chlorthal
Download/ViewDeveloper Services Charging Arrangements 2024-25
This document sets out the charging arrangements for developers for the period from 1 April 2024 to 31 March 2025.
Download/ViewWRMP24 - Appendix A
Pre-consultation feedback
Download/ViewCustomer charges scheme 2019 - 2020
This Charges Scheme sets out our charges for water services and also those we collect on behalf of Severn Trent Water for wastewater services.
Download/ViewCustomer priorities tracker
A comprehensive desk research review of priorities research from Price Review 2019 (PR19) up to 2020 to provide recommendations for how we should approach priorities research at Price Review 2024 (PR24) – published September 2020
Download/ViewWRMP24 - Appendix C2
Non-household demand forecasts
Download/ViewWRMP24 - Appendix E
Outage allowance report
Download/ViewWRMP24 - Appendix F
Environmental destination methodology
Download/ViewWRMP24 - Appendix G2
Water Resources West Headroom Technical Note
Download/ViewWRMP24 - Appendix H
Problem characterisation review
Download/ViewWRMP24 - Appendix I
Valuestream methodology specification
Download/ViewWRMP24 - Appendix K
Artesia demand management optimisation report
Download/ViewWRMP24 - Appendix L
Board assurance report
Download/ViewWRMP24 - Appendix N
Option modelling technical report
Download/ViewWRMP24 - Appendix P7
Water Framework Directive option level impact assessments
Download/ViewWRMP24 - Appendix B1
Customer engagement process summary
Download/ViewWRMP24 - Appendix B2
Literature review report
Download/ViewWRMP24 - Appendix B3
Triangulation - thematic analysis report
Download/ViewWRMP24 - Appendix B4
Water resources activity panel theme 1 - Strategic choices report
Download/ViewWRMP24 - Appendix B5
Water resources activity panel method statement
Download/ViewWRMP24 - Appendix B6
Water resources activity panel theme 3 - deep dives online groups report
Download/ViewWRMP24 - Appendix B7
Water resources activity panel theme 3 - deep dives report
Download/ViewWRMP24 - Appendix B8
Stakeholder roundtable feedback summary
Download/ViewWRMP24 - Appendix B9
Themes 1 and 3 report
Download/ViewWRMP24 - Appendix B10
Theme 2 MCDA report
Download/ViewWRMP24 - Appendix B11
Themes 1 - 3 quant studies method statement
Download/ViewWRMP24 - Appendix B12
Thematic analysis resources list
Download/ViewWRMP24 - Appendix B13
Customer panel challenge log
Download/ViewWRMP24 - Appendix B14
Customer panel statement
Download/ViewWRMP24 - Appendix B15
Non-household engagement report
Download/ViewWRMP24 - Appendix R
2022 drought review
Download/ViewWRMP24 - Appendix S
Carbon costing supplementary note
Download/ViewWRMP24 - Appendix C1
Household consumption forecasting micro-component model
Download/ViewWRMP24 - Appendix D
Baseline and climate change DO modelling report
Download/ViewWRMP24 - Appendix G1
Headroom report
Download/ViewWRMP24 - Appendix M
Demand management activities detail report
Download/ViewWRMP24 - Appendix P1
Invasive non-native species assessment sheets
Download/ViewWRMP24 - Appendix P5
Water framework directive regulations assessment
Download/ViewWRMP24 - Appendix P3
Biodiversity net gain and natural capital assessment
Download/ViewWRMP24 - Appendix P6
Invasive Non-Native Species Assessment report
Download/ViewWRMP24 - Appendix P4
Strategic environmental assessment report
Download/ViewWRMP24 - Appendix P2
Habitats regulations assessment
Download/ViewWRMP24 - Appendix B17
Research into the accessibility and affordability of the final plan
Download/ViewWholesale non-primary charges 2019 - 2020
This document outlines the non-primary charges for use by licensed retailers in connection with services requested from South Staffs Water in support of the competitive retail market.
Download/ViewEnd User Charges Assurance Statement 2019 - 2020
Confirmation of Board approval of the end user charges for 2019-2020.
Download/ViewDeveloper services charging arrangements 2020/21
This document sets out the charging arrangements for developers for the period a April 2020 to 31 March 2021.
Download/ViewCustomer priorities tracker (5)
First wave of qualitative research to identify the key attributes to track in the quant study - published October 2020
Download/ViewDrought plan 2021 appendix A - consultation
We are committed to engaging with all the stakeholders who have an interest in this plan. This document explains how we have undertaken consultation with these stakeholders and the public in preparing our drought plan.
Download/ViewWater resources management planning (WRMP)
A comprehensive desk research review of WRMP 2019 up to 2020 to provide recommendations for how we should approach engagement for WRMP 2024 – published March 2021
Download/ViewSSC18c – Frontier Economics Impact of Covid19 on the water sector, Dec 2020
Report on the impact of Covid-19 on the water sector conducted by external company, Frontier Economics.
Download/ViewDrought plan 2021 appendix F - environmental assessments
This document gives you details of how we comply with environmental legislation and ensure that any environmental impacts of our actions are identified, minimised and mitigated.
Download/ViewDrought plan 2021 appendix B - communications plan
Effective communications is an essential part of drought management. This document is an overview of the approach we will take and is not a comprehensive action plan.
Download/ViewCustomer charges scheme 2020/21
This charges scheme sets out our charges for water services and also those we collect on behalf of Severn Trent Water for wastewater services. This scheme comes into effect on 1 April 2020.
Download/ViewWholesale Charges Scheme 2019 - 20
This charges scheme sets out our wholesale charges to provide water to a retailer. All charges are effective from 1 April 2019 to 31 March 2020, unless otherwise stated.
Download/ViewPR24 technical triangulation report, phase 1
Report outlining the methodology for developing a best practice triangulation framework – published January 2023 (Appendix - SSC08)
Download/ViewPR24 thematic reviews, segment analysis
Report covering an analysis of how preferences vary between customer and stakeholder segments – published September 2023 (Appendix – SSC12)
Download/ViewDrought plan 2021 appendix E - pre-consultation response
A response from Water Resources West (WRW) advising its support in meeting the expectations of our drought plan
Download/ViewDrought plan 2021 appendix C - drought triggers development and scenario testing
Our drought plan demonstrates how we would manage resources and demands through a number of variable but plausible drought sequences, by implementing a range of available management options. We have developed a suite of drought indicators over subsequent plans, this document gives you more details.
Download/ViewStatement of final wholesale water charges and charges scheme 2020-2021
This charges scheme sets out our wholesale charges to provide water to a retailer. All charges are effective from 1 April 2020 to 31 March 2021, unless otherwise stated. Wholesale charges are the charges that retailers have to pay wholesalers for the provision of wholesale water services.
Download/ViewDeveloper Service Charges 2019-2020
This document sets out and defines the way South Staffs Water (incorporating Cambridge Water) will charge developers for everything associated with new developments and new connections to our network. These charges cover the period from 1 April 2019 to 31 March 2020.
Download/ViewPR24 technical triangulation report, phase 2
Report which outlines how we established a set of WTP values suitable for use in our Copperleaf investment modelling – published June 2023 (Appendix - SSC09)
Download/ViewPR24 technical triangulation report
Report outlining the application of the Delphi Method to provide objective assessment of valuation research to inform our Copperleaf investment modelling – published June 2023 (Appendix - SSC010)
Download/ViewDrought plan 2021 appendix D - consistent form of notice for Temporary Use Ban
In the event of a Temporary Use Ban, we propose to adopt a consistent form of notice and this is presented in this document.
Download/View