Water Industry policy for the enforcement of the Water Supply (Water fittings) Regulations by WRAS.

Environment Policy

Asset Policy 2016

Moving your water meter isn’t standard DIY. This policy tells you what you need to do if you want to move your meter.

This bereavement policy applies where an account is held in the name of a customer who has passed away, providing you with as much support as you need while updating or closing the account of a loved one.

Advance notice of work requirements leaflet by WRAS.

Guidance for Bathroom layout risks, provided courtesy of WRAS.

Our policy on keeping water safe in premises.

Guidance for flexible hose connections to appliances, provided courtesy of WRAS.

Our policy on charging and the scale of charges payable within the year

Advice on how to look after the water in your home from WRAS and Water UK

This leaflet by WRAS that provides information about the Water Supply (Water Fittings) Regulations and how they affect you.