Category: Your charges

This charges scheme sets out our wholesale charges to provide water to a retailer. All charges are effective from 1 April 2020 to 31 March 2021, unless otherwise stated. Wholesale charges are the charges that retailers have to pay wholesalers for the provision of wholesale water services.

Overall, the average household bill in the South Staffs region will increase from £146 as set out in our Business Plan for 2019-20 to £149 in 2020-21

This document outlines the non-primary charges for use by licensed retailers in connection with services requested from South Staffs Water in support of the competitive retail market.

Under the wholesale charges scheme rules issued by the Water Services Regulation Authority (Ofwat), the Company is required to provide a statement summarising significant changes to 2020-21 wholesale charges.

Statement of indicative wholesale water charges and charges scheme 2020-2021

This Charges Scheme sets out our charges for water services and also those we collect on behalf of Severn Trent Water for wastewater services.

This charges scheme sets out our wholesale charges to provide water to a retailer. All charges are effective from 1 April 2019 to 31 March 2020, unless otherwise stated.

This document outlines the non-primary charges for use by licensed retailers in connection with services requested from South Staffs Water in support of the competitive retail market.

This document sets out and defines the way South Staffs Water (incorporating Cambridge Water) will charge developers for everything associated with new developments and new connections to our network. These charges cover the period from 1 April 2019 to 31 March 2020.

Overall, the average household bill in both regions will fall, which is in line with our Business Plan.

Confirmation of Board approval for the developer charges 2019 - 2020

Confirmation of Board approval of the end user charges for 2019-2020.

2019-20 Indicative Wholesale Charges

Miscellaneous Charges 2019/2020

An agreement for alternative eligible credit support arrangement pursuant to Schedule 3 of the Business Terms contained within the Wholesale Contract dated 20th November 2017 and made under section 66E or section 117E of the Water Industry Act.