Many businesses in England are able to choose which company provides retail services for their water, sewerage and trade effluent, much like you can now in the energy and telecom sector. This is part of a Government initiative called Open Water.
Eligible business customers have already been advised of the change meaning their new retailer will provide a full customer service, including billing, enquiries and complaints.
If you are an eligible business customer, your existing account with South Staffs Water will be automatically transferred to Source for Business (formerly South Staffs Water Business) and you now need to visit its website to access your online account.
If you have selected another retailer, please contact them directly. Details can be found on the Open Water website.
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