All you need to know about your water supply, on tap
At South Staffs Water we deliver excellent water quality and secure and reliable water supplies supported by a first-rate customer experience to all customers and their communities.
Incidents In my area
Burst water main Burton on Trent A38
We have isolated the burst and are working with Highways England to get access to repair the main safely. We have returned supplies to majority of the customers that were affected – although some may experience low pressure or discolouration. We are working hard to return all supplies back to…
Tamworth B79 - Burst Water Main, Hopwas Hill
We have repaired the burst in Tamworth on the A51, Hopwas Hill and water supply has now returned to all of our customers.
Following a review of the water main across the bridge, we have decided to replace large sections of it to reduce the risk of another burst.To allow…
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In the news View all news
Customer contact centre recognised for outstanding customer service
Our customer contact centre, managed by Echo Managed Services, has been awarded the Institute of Customer Service (ICS), ServiceMark...
Staffordshire County Show 2019
We’re proud to sponsor the 2019 Staffordshire County Show, which is a great day out for all the family.
Grants for biodiversity projects on offer
Applications are invited for funding up to £10,000 for projects designed to improve, restore or create new habitats, and which benefit biodiversity...
Community Hub celebrates one year of being open
Our Community Hub, in Wednesbury, has helped over 3,250 visitors in the twelve months since it opened its doors.
Easter egg donations for local food bank
This Easter, we took part in an Easter egg collection, with all donations going to a local food bank. The eggs were given to the children of families who use the food bank and would have otherwise gone without a treat.
Mobile app launched
It's now even easier to manage your water account as we've launched our new mobile app.
WaterAid's March for Water
Our very own Nick Holloway, Jhordan Murray and Rachel Dean have pledged to walk further than usual this March in solidarity with those who have no choice but to walk to collect water.
New Finance Director joins South Staffs Water
Andrew McGeoghan has joined South Staffs Water as Finance Director.
Pebble funded project to feature on BBC “Britain in Bloom”
A Lichfield environmental improvement project, supported by our PEBBLE fund, will feature in the BBC2 series “Britain in Bloom”.
Work starts on fish pass at iconic Grade II Crumpwood weir
Building work has started on a £570,000 project to build a fish pass at the Grade II listed Crumpwood weir.
Customers invited to discuss their water bills at roadshows
Customers are being encouraged to go along to their local roadshow to get face-to-face advice from staff of South Staffs Water on bills and any other water supply issue.
New apprenticeship training underway
Utilities specialist Develop Training Limited (DTL) has won a contract to deliver an apprenticeship in water mains laying for South Staffs Water.