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At South Staffs Water we deliver excellent water quality and secure and reliable water supplies supported by a first-rate customer experience to all customers and their communities.
Incidents In my area
Supply issues Resolved in DE12 AREA
The supply problem in DE12 area has now been resolved.
However, customers may notice some discolouration or cloudiness in their water, in which case they should leave the tap running for 15 - 20 minutes until it clears. We would like to thank customers for their patience while work was being carried out to restore the water supply .
Updated 1035am 27/5/2018
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In the news View all news
Community hub welcomes friends of dementia
As part of Dementia Action Week (21-27 May), South Staffs Water’s new community hub in Wednesbury opened its doors to host Dementia Friends information sessions yesterday (Wednesday 23 May) for members of the local community.
South Staffs Water is pleased to announce that its ‘Projects that Explore Biodiversity Benefits in the Local Environment’ (PEBBLE) fund is now open for applications
Up to £10,000 funding available for projects that explore biodiversity benefits in the local environment
South Staffs Water's Community Hub launches its first job fair
South Staffs Water has partnered with Tipton and West Bromwich’s Jobcentre Plus and will be holding its first Jobs Fair in its new community hub in Wednesbury on Friday 11 May.
New Community Hub forms part of South Staffs Water’s commitment to customer engagement and ‘making water count’
South Staffs Water is pleased to announce the launch of a new Community Hub initiative in Wednesbury.
New portal launches to keep Sedgley Beacon residents and visitors informed
South Staffs Water has launched a new portal specifically for Sedgley Beacon residents and visitors, to keep them informed of the progress of essential work taking place at Sedgley Reservoir over the next six months.
South Staffs Water continues to support the local community and WaterAid
South Staffs Water together with Cambridge Water have unveiled that their current WaterAid fundraising total has reached over £62,000 so far in 2018.
Compensation payments to be paid to all customers affected by recent supply issues
Compensation payments to be paid to all customers affected by recent supply issues
South Staffs Water is inviting customers to have their say on future water resources
South Staffs Water has launched the latest version of its Water Resources Management Plan (WRMP) and is asking for customers to send their views.
Due to sudden changes in temperature customers across South Staffordshire and West Midlands may experience water supply issues.
Recent weather conditions have had severe impact on our water supply network.
South Staffs Water customers continue to receive one of the lowest combined water and sewerage bill in England and Wales
South Staffs Water’s household customers will continue to receive the lowest combined water and sewerage bill in England and Wales in 2018/19
Second year of funding for Local Biodiversity projects launched by South Staffs Water
South Staffs Water has launched its second round of funding to actively encourage and enhance biodiversity in the local environment.
First successful prosecution for unauthorised use of a standpipe
South Staffs Water has successfully prosecuted Lanes Group for illegally taking water from a hydrant through unauthorised use of a standpipe.