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At South Staffs Water we deliver excellent water quality and secure and reliable water supplies supported by a first-rate customer experience to all customers and their communities.
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In the news View all news
New appointments strengthen Board
South Staffs Water has welcomed three new Independent Non-executive Directors to its Board.
PEBBLE grant-funded team to be shown on Countryfile
A PEBBLE-funded team from our Cambridge region will feature on BBC Countryfile.
Customers advised to avoid the hassle of burst pipes
As temperatures start to drop, South Staffs Water is asking customers to get winter ready...
Blithfield reservoir’s 65 anniversary
Blithfield Reservoir, in the Blithe Valley, is 65 years old, it was officially opened by the Queen Mother in October 1953...
Community Hub celebrates six months of being open
South Staffs Water’s Community Hub has helped over 1200 visitors in the six months since it opened its doors...
Successful prosecution for illegally taking water
South Staffs Water has successfully prosecuted a developer for illegally taking water from a hydrant, through unauthorised use of a standpipe...
Young innovators demonstrate the importance of engagement
At the start of October, four teams of young people, presented their ideas to a six-strong South Staffs Water panel on how to engage with younger customers in order to change the way they think about water usage.
AI first for South Staffs Water
In a first for the England and Wales water sector, South Staffs Water will implement a new artificial intelligence (AI) driven collections management system which will enable the company to proactively identify and support customers who are at risk of falling behind with their water bill payments.
Essential water mains upgrade in Bridgtown
South Staffs Water has started essential work in New Street Bridgtown. The project, part of the water company’s on-going improvement programme, starts on Monday 8 October and is due for completion in April 2019.
South Staffs Water encourages customers to avoid Bogus Callers
South Staffs Water encourages customers to avoid Bogus Callers with the password protection scheme.
Making water count: Our business plan maps out next steps for the future
South Staffs Water has submitted its Business Plan for 2020 – 2025 to Ofwat today. The plan, which is titled ‘Making Water Count’, follows consultation with more than 40,000 customers over the last two years.
Innovation is key for next generation - Making water count... now and in the future
As part of its ongoing commitment to innovate and educate, South Staffs Water is looking to future generations for inspiration.