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At South Staffs Water we deliver excellent water quality and secure and reliable water supplies supported by a first-rate customer experience to all customers and their communities.
Incidents In my area
My Account unavailable - from 8pm on Thursday 29th September until 6.30pm on Sunday 2nd October
As part of our continual customer service improvement, we’re doing some work on our systems. This means the My Account service on the website will be unavailable for enquiries or payments from 8pm on Thursday 29th September until 6.30pm on Sunday 2nd October.We’re sorry about this – and if you…
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In the news View all news
The Consumer Council for Water – public meeting in Birmingham
The Consumer Council for Water is holding a public meeting on Tuesday 27 September in Birmingham
Water man pedals for pounds
South Staffs Water employee Dave Garrard has handed over more than £1,700 to WaterAid after completing the Prudential RideLondon 100 mile cycle challenge.
Heritage Open Day success at water pumping station
As part of the Heritage Open Days initiative, Maplebrook Pumping Station was recently opened to the public.
Reporting on a year of challenge and change
The latest annual performance report from South Staffs Water for 2015/2016
South Staffs Water launches fund to boost biodiversity in the community
Applications wanted for Pebble Fund
Motorists using Birmingham Road reminded to expect delays
Motorists heading along Birmingham Road near to the M5 junction are being reminded to expect delays during peak periods over the next few days.
Water main renewal, Birmingham Road, West Bromwich
Work to upgrade the water mains in Birmingham Road
Local Biodiversity Boosted by South Staffs Water
New biodivesity fund launched at South Staffs Water
South Staffs volunteers help transform Caldmore Community Garden
Hardworking volunteers from South Staffs Water have helped transform a derelict house and garden into a thriving community centre in the heart of Caldmore.
Water Saving Week: Save water in your home this Easter
South Staffs Water is advising customers of ways they can use the Easter break to help reduce their water use.
Benefits calculator launched
CCWater launch new benefits calculator
The Consumer Council for Water – public meeting at Walsall Central Library
The Consumer Council for Water is holding a public meeting on Tuesday 23rd February in Walsall.