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At South Staffs Water we deliver excellent water quality and secure and reliable water supplies supported by a first-rate customer experience to all customers and their communities.
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Educating the next generation to 'make water count!'
'Making water count' is not just a principle that we pride ourselves on, but also an ongoing promise to educate the next generation - they are, after all, the future of our precious resource.
Assurance plan - our promises to you
Each year we publish a wide range of information about how we run our business and the service standards we achieve.
World Soil Day – open farm event
Working with farmers to ensure water quality is maintained and improved through soil quality.
Customers can avoid burst pipes this winter by coming to the “Give your home a HUG” event
South Staffs Water customers can avoid burst pipes this winter by coming to the “Give your home a Hug” event
New appointments strengthen Board
South Staffs Water has welcomed three new Independent Non-executive Directors to its Board.
PEBBLE grant-funded team to be shown on Countryfile
A PEBBLE-funded team from our Cambridge region will feature on BBC Countryfile.
Customers advised to avoid the hassle of burst pipes
As temperatures start to drop, South Staffs Water is asking customers to get winter ready...
Blithfield reservoir’s 65 anniversary
Blithfield Reservoir, in the Blithe Valley, is 65 years old, it was officially opened by the Queen Mother in October 1953...
Community Hub celebrates six months of being open
South Staffs Water’s Community Hub has helped over 1200 visitors in the six months since it opened its doors...
Successful prosecution for illegally taking water
South Staffs Water has successfully prosecuted a developer for illegally taking water from a hydrant, through unauthorised use of a standpipe...
Young innovators demonstrate the importance of engagement
At the start of October, four teams of young people, presented their ideas to a six-strong South Staffs Water panel on how to engage with younger customers in order to change the way they think about water usage.
AI first for South Staffs Water
In a first for the England and Wales water sector, South Staffs Water will implement a new artificial intelligence (AI) driven collections management system which will enable the company to proactively identify and support customers who are at risk of falling behind with their water bill payments.