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At South Staffs Water we deliver excellent water quality and secure and reliable water supplies supported by a first-rate customer experience to all customers and their communities.
Incidents In my area
Holyhead Road, Wednesbury
We have been working to fix a burst main at Holyhead Road, Wednesbury.
There are three-way traffic lights at the junction of Stafford Street and Holyhead Road which may cause delays and affect the M6 J9. The lights will be removed today.
We're sorry for the inconvenience and thanks for your patience.
Posted: Friday 19 July 2019, 15:41
Updated: Monday 22 July 2019, 11.00
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In the news View all news
Our annual report 2018/19
We have published our annual report to tell you how we've performed during 2018/19.
Water mains upgrade for Aldridge
We are due to start a £400,000 project to replace the water main in Aldridge.
Make your water count this summer
Summer is on the way and rising temperatures mean you’ll be tempted to use more water to keep cool and keep your garden happy.
Closing date for biodiversity grants
Our funding scheme for projects which enhance biodiversity is closing for applications at the end of July.
Easy steps to avoid bogus callers
There is a worrying trend of bogus callers preying on the elderly and vulnerable, so we are committed to working with all our customers, to take steps to ensure that everyone can feel safe within their own home.
An award for our community hub
Our Community Hub in Wednesbury has been presented with an award at “Celebrate Sandwell” on 28 June 2019.
Remember reservoir safety
This week (14-24 June) is Drowning Prevention Week, created by the Royal Life Saving Society UK.
Sutton Coldfield residents have #GotTheBottle on Refill Day
As part of the award-winning Refill campaign, the UK public were urged to take part in National Refill Day on June 19, in a bid to prevent plastic pollution caused by single-use plastic water bottles.
Local councillor visits South Staffs Water's Community hub
Councillor Elaine Costigan visited South Staffs Water’s Community hub to support its food bank collection for local charities within the community.
Open farm event returns to Atkin Farms
Following on from the success of the last open farm event in December 2018, we will be hosting another at Atkin Farms in Uttoxeter on 18 June.
Team members engage with local schools and organisations
Having an active involvement in our local community is an ongoing commitment that we have made to our customers.
Customer contact centre recognised for outstanding customer service
Our customer contact centre, managed by Echo Managed Services, has been awarded the Institute of Customer Service (ICS), ServiceMark...