Incidents In my area
Aeration in the DE13 area of Burton on Trent
Customers maybe experiencing aerated white coloured water, this is following a burst main effecting the area over the weekend.
Although your water may not look very nice and not what you’d normally expect, it’s not harmful to health.
We apologise for the inconvenience
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In the news View all news
South Staffs Water launches business plan for 2025-30
Read through our business plan for 2025-30, with insights into our planning and strategy for the coming regulatory period
Rescue mission as bees set up home in West Bromwich water hydrant
Our team recently came to the rescue to move and rehome a colony of honey bees who'd made their home in one of our water hydrants.
Charity seeks trustees to help support our customers
The Charitable Trust is looking for new trustees to join its board and help deliver support to any of our customers who are struggling to meet the costs of their water bill.
Our diversity-led, water-saving project awarded funding by Ofwat
The project, which aims to support customers of different faiths and cultures to reduce their water use, has received funding from Ofwat's innovation fund.
We're inviting you to share your views
We're asking household customers, business customers, and stakeholders to give feedback on our five-year business plan proposals.
Successful prosecution for illegally taking water in Burton
We've successfully prosecuted another company for illegally taking water.
Our Community hub celebrates another milestone
Our Community Hub in Wednesbury turns five today, and has helped over 17,000 visitors since its opening in 2018.
We've joined Women’s Utilities Network
We're proud to be a partner of WUN, to show our commitment to encouraging diversity in the water industry and to support our female colleagues.
New research lifts the lid on people’s unusual water habits
CCW wanted to test how common a range of water habits were among households.
PEBBLE fund returns for eighth year
Our PEBBLE fund, ‘Projects that Explore Biodiversity Benefits in the Local Environment’, has returned for its eighth year, with applications now open.
New research lifts the lid on people’s unusual water habits 1
CCW wanted to test how common a range of water habits were among households.
World Water Day event
Find out about the world of water with lots of activities for all the family