Category: Your charges

This document outlines the non-primary charges for use by licensed retailers in connection with services requested from South Staffs Water in support of the competitive retail market.

This charges scheme sets out our charges for water services and also those we collect on behalf of Severn Trent Water for wastewater services. This scheme comes into effect on 1 April 2020.

Confirmation of Board approval of the end user charges for 2020-21.

Under the wholesale charges scheme rules issued by the Water Services Regulation Authority (Ofwat), the Company is required to provide a statement summarising significant changes to 2020-21 wholesale charges.

This charges scheme sets out our wholesale charges to provide water to a retailer. All charges are effective from 1 April 2020 to 31 March 2021, unless otherwise stated. Wholesale charges are the charges that retailers have to pay wholesalers for the provision of wholesale water services.

Overall, the average household bill in the South Staffs region will increase from £146 as set out in our Business Plan for 2019-20 to £149 in 2020-21