Incidents In my area
We're aware of a burst main on Castle Road West in Oldbury, which is causing low pressure or no water for some customers.
We're currently on site and working to repair the burst, so that we can restore all supplies as quickly as possible.
We're sorry for any inconvenience caused and thank you for your patience.
Posted: 11 August 2022
In the news View all news
Help to pay water bills extended
We're aiming to double the number of customers we support to pay their bills.
Annual performance report published
We have published our annual review of operating and financial performance results.
Call for customers to save water this summer
With the UK in the grips of a heatwave, we are asking customers for your help to save water
South Staffs Water, Echo Managed Services and Onsite win a Water Industry Award
We've been recognised for customer service at the Water Industry Awards
Successful prosecution for illegally taking water in Lichfield and Cambridge
We've successfully prosecuted another company for illegally taking water.
Make every drop count this summer
We've joined with other UK water companies to launch Water’s Worth Saving, a national campaign encouraging the public to make every drop count this summer.
New head of capital investment delivery joins the team
Edward Eastham has joined us as Head of Capital Investment Delivery.
Water Saving Week 2022
The five-day campaign encourages people across the country to help save water and work towards a safer future and a safer planet.
Hampton Loade water treatment works civils package awarded
Civil engineering package to Ross-shire Engineering (RSE) and Barhale.
Professor Ian Barker joins our Board of Directors
Professor Ian Barker, the founder and managing director of Water Policy International Ltd, has joined our Board of Directors.
We're a finalist in the Water Industry Awards
In collaboration with our delivery partners Echo Managed Services and Onsite, we're shortlisted for an award
Our Community hub turns four
Our Community Hub in Wednesbury has helped almost 15,000 visitors since its opening in 2018.