Our business

Vision and Mission

We have a strong set of values that recognise our influence on the environment and on the daily lives of everyone in the community from customers to our employees.

Our Vision

To consistently deliver high quality water at great value with excellent service to our customers, communities, employees and wider stakeholders.

Our Mission

At South Staffs Water we deliver:

Excellent water quality and secure and reliable water supplies supported by an excellent customer experience to all customers and their communities.

As water is a precious resource we’re committed to operations that are environmentally sustainable.

We innovatively manage our business to deliver a first class service and value for money for our customers.

This is achieved through the commitment of our employees, making South Staffs Water a great place to work