
Vulnerability Strategy
Our vulnerability strategy, detailing how we will build on the support we provide to customers in vulnerable circumstances.
Download/ViewOur vulnerability strategy, detailing how we will build on the support we provide to customers in vulnerable circumstances.
Download/ViewA summary of minimum expectations, our implementation, monitoring, challenges and outcomes as part of our vulnerability strategy - published June 2025 (Appendix - VS3)
Download/ViewOur report for 2024-25, breaking down the difference in earnings between men and women across South Staffordshire Plc.
Download/ViewReport covering a socio-demographic view of our household customers up to 2040 across our two supply regions - published April 2025 (Appendix – VS2)
Download/ViewA report covering thematic reviews to provide robust evidence of customer and stakeholder preferences and our socio-demographic mapping, which have supported decision in our strategy. It also includes further details on the metrics we will use to assess whether we are delivering our strategy - published June 2025 (Appendix – VS1)
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