Our strategies and plans
Our assurance framework
At South Staffs Water we are committed to transparency of information and performance.
In June 2015 Ofwat published its ‘Company Monitoring Framework’. The new framework is part of Ofwat’s toolkit and its move to lighter touch regulation and increased transparency. The new process intends to replace the previous approach of isolated prescribed assurances on various submissions, with a holistic framework.
We have developed and applied our overall assurance framework that defines how we will deliver that transparency through appropriate levels of assurance and sign off. We have also engaged with our stakeholders on the data we provide to them to understand how they perceive us and whether any improvements can be made.
Each year we publish an assessment of our risks, strengths and weaknesses in November followed by an assurance plan by April.