Explore, Discover, Do - People and communities are at the heart of every drop of water we supply.
We are working to replace the water mains in Chapel Lane, Great Barr as part of our ongoing improvement programme. In order to complete this work, as safely and efficiently as possible, we need to close Chapel Lane for approximately four weeks, starting on the 25 March 2019 and a…
All the water we supply is medium to moderately hard, together with more than 60% of homes in the UK.
HomeServe is one of the UK’s leading home assistance providers. Working alongside major utility companies for more than 20 years,
Your customer reference can be found on any bill or letter we have sent you.
A check valve is a specific type of valve which can prevent backflow from occurring. Non return valves are similar in design to a check valve but are not able to meet the strict criteria of a check valve.
If you have no water from your hot and cold tap it could be for a number of reasons. Follow our simple steps to find out what to do next.
We don’t take water meters out of properties, but you may be able to change your mind about how you are billed if you meet the conditions.
Most household customers can have a water meter fitted free of charge. If you have a meter you only pay for the water you use so you may find you’ll save money.
Chlorine is added during water treatment as a disinfectant to kill harmful bacteria to ensure the quality of the drinking water is maintained through the pipe network to the point when it reaches your tap.
An outside stop tap is usually operated by a professional. They are generally located in the footpath near the boundary of your property.