Community

Incidents In my area

I'd like information on…

Common queries

How hard is my water?

All the water we supply is medium to moderately hard, together with more than 60% of homes in the UK.

Who are HomeServe?

HomeServe is one of the UK’s leading home assistance providers. Working alongside major utility companies for more than 20 years,

Should I pay VAT on my water bill?

Value added tax (VAT) is payable by some non-household customers and usually applies to businesses involved in manufacturing, engineering and construction processes.

How can we help?