Explore, Discover, Do - People and communities are at the heart of every drop of water we supply.
All the water we supply is medium to moderately hard, together with more than 60% of homes in the UK.
HomeServe is one of the UK’s leading home assistance providers. Working alongside major utility companies for more than 20 years,
If you have no water from your hot and cold tap it could be for a number of reasons. Follow our simple steps to find out what to do next.
A check valve is a specific type of valve which can prevent backflow from occurring. Non return valves are similar in design to a check valve but are not able to meet the strict criteria of a check valve.
Your customer reference can be found on any bill or letter we have sent you.
When your overflow pipe is leaking, it may indicate that you've got a problem with the float valve.
We don’t take water meters out of properties, but you may be able to change your mind about how you are billed if you meet the conditions.
We understand that finding the money to pay your bill can sometimes be difficult. If you're having trouble paying your bill - we can help.
In most properties the stop tap is located inside, close to where the water pipe enters the building. In houses, this is usually under a sink (often the kitchen sink), in the garage, a cellar or downstairs bathroom or toilet.