Incidents In my area

I'd like information on…

Common queries

How hard is my water?

All the water we supply is medium to moderately hard, together with more than 60% of homes in the UK.

Who are HomeServe?

HomeServe is one of the UK’s leading home assistance providers. Working alongside major utility companies for more than 20 years,

Should I pay VAT on my water bill?

Value added tax (VAT) is payable by some non-household customers and usually applies to businesses involved in manufacturing, engineering and construction processes.

How can we help?