Explore, Discover, Do - People and communities are at the heart of every drop of water we supply.
All the water we supply is medium to moderately hard, together with more than 60% of homes in the UK.
HomeServe is one of the UK’s leading home assistance providers. Working alongside major utility companies for more than 20 years,
When your overflow pipe is leaking, it may indicate that you've got a problem with the float valve.
A check valve is a specific type of valve which can prevent backflow from occurring. Non return valves are similar in design to a check valve but are not able to meet the strict criteria of a check valve.
If you have no water from your hot and cold tap it could be for a number of reasons. Follow our simple steps to find out what to do next.
Moving home? Let us know so we can send you important information about your water supply.
If you choose to have a meter fitted in the last 24 months, you can change back to unmetered charges as long as you meet the conditions.
Black, brown, orange or yellow looking water is usually the result of a sudden change in direction of water within iron mains, which can disturb iron and manganese particles that settle in the bottom of the water pipes.
A taste or smell of rubber, plastic, disinfectant or TCP is usually caused by common household plumbing arrangments or appliances.