Explore, Discover, Do - People and communities are at the heart of every drop of water we supply.
All the water we supply is medium to moderately hard, together with more than 60% of homes in the UK.
HomeServe is one of the UK’s leading home assistance providers. Working alongside major utility companies for more than 20 years,
Your customer reference can be found on any bill or letter we have sent you.
Moving home? Let us know so we can send you important information about your water supply.
Spreading the cost of your bill can make it more affordable, there are many ways you can choose to pay
We understand that finding the money to pay your bill can sometimes be difficult. If you're having trouble paying your bill - we can help.
In most properties the stop tap is located inside, close to where the water pipe enters the building. In houses, this is usually under a sink (often the kitchen sink), in the garage, a cellar or downstairs bathroom or toilet.
Most household customers can have a water meter fitted free of charge. If you have a meter you only pay for the water you use so you may find you’ll save money.
There are lots of ways you can pay – just choose the option that's easiest for you.