Explore, Discover, Do - People and communities are at the heart of every drop of water we supply.
All the water we supply is medium to moderately hard, together with more than 60% of homes in the UK.
HomeServe is one of the UK’s leading home assistance providers. Working alongside major utility companies for more than 20 years,
Your customer reference can be found on any bill or letter we have sent you.
Find out about saving water, money and the helping the environment
Moving home? Let us know so we can send you important information about your water supply.
A check valve is a specific type of valve which can prevent backflow from occurring. Non return valves are similar in design to a check valve but are not able to meet the strict criteria of a check valve.
In most properties the stop tap is located inside, close to where the water pipe enters the building. In houses, this is usually under a sink (often the kitchen sink), in the garage, a cellar or downstairs bathroom or toilet.
We understand that finding the money to pay your bill can sometimes be difficult. If you're having trouble paying your bill - we can help.
There are a number of approved contractor schemes in operation in the UK. We support the Water Industry Approved Scheme (WIAPS)