Would you like to be part of a special group of customers to help review and shape our plans? Join H2Online and be one of the hundreds of customers who are already part of the conversation.


Frequently asked questions


Comments from H2Online members

“Great videos and content from moderators and the wider community. Great initiative and really insightful.”


“The (you said we did) infographic is just about right for feedback, enough to know that our input is having an effect and you are taking it onboard. A short 'thank you' video is always good to show you are taking the time to acknowledge our time given!”



Please note:
To be eligible to join, you must be a South Staffs Water customer.
Employees of South Staffordshire PLC are not eligible to join at this time.