Category: Regulation

Our response to Ofwat in regards to the additional totex allowance requested in our representations on Ofwat’s Draft Determination.

A report on the Water Efficiency in Faith and Diverse Communities Project, funded by Ofwat's Innovation Fund, exploring the relationship between water-saving and faith and cultures.

Miscellaneous Water Charges 2025-26

Statement on our 2025-26 charges for non-household customers.

A summary of the key insights from our customer research during the Water Efficiency in Faith and Diverse Communities Project including our approaches, guiding principles and wider learnings.

An evaluation into the possible water savings achieved during the Water Efficiency in Faith and Diverse Communities Project from environmental consultants Artesia.