Our Complaints Procedure
We take complaints very seriously, so if you aren't happy with our service we’ll do our best to put things right. This leaflet tells you how to complain and how we deal with your complaint.
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We take complaints very seriously, so if you aren't happy with our service we’ll do our best to put things right. This leaflet tells you how to complain and how we deal with your complaint.
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Our Board Assurance Statement for our Draft Wholesale Charges 2026-27.
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Our Draft Primary Charges Summary Table 2026-27.
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Our Draft Wholesale Charges Scheme for 2026-27.
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A roundup of our achievements and key learnings from our education programme delivery, 2020-2025.
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The PR24 Delivery Plan Tables set out the data we are seeking to collect through our delivery plans.
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