Get in touch
We'll always do our best to respond to your enquiry within 10 working days.
If your enquiry is urgent, please call us on 0800 389 1011 and a member of our customer service team will help you.
Please use our online form below for non-urgent enquiries.
Please fill in all fields unless specified as optional.Please do not give any sensitive information in this form - such as credit or debit card numbers or bank account details. Thank you.
If you want to make a complaint about South Staffs Water please call us first on 0345 60 70 456 and a member of our customer service team will aim to sort out your issue for you there and then.
To find out more about our complaints procedure please click here.