My bills and payments
Get Water Fit >
Get Water Fit is a free service that can help you to identify areas of high water consumption in your home. Making small changes will help you to save water, energy and money!
How to detect a leak >
An undetected leak in the home can result in a bill increase, as your water meter is recording higher-than-normal consumption. Follow our guidance to help you check if you have a leak inside or outside of your property.
Choose how you pay >
Your current payment plan can be changed to monthly, fortnightly or weekly payments to suit your needs. You can manage your payments by logging or registering for MyAccount.
Make quick and easy payments >
Make quick and easy payments at a time that suits you with our 'pay now' option. All you need is your customer reference number and schedule ID (these can be found on your bill).
Get financial help >
If you've found yourself facing financial difficulties, help is available. We have a number of different support options available, including special tariffs and payment breaks.