My water supply
Shared water supply pipes
If you live in an older property, you may share a supply pipe with your neighbours.
Shared supply pipe responsibility
We’re responsible for any pipes up to the boundary of your property - normally where it meets the footpath. Depending on the location, you may be responsible for a leak outside of your own boundary.
Sharing a supply pipe can cause a reduced flow at your taps when your neighbours are using water. For more information see our information on pressure