We are currently looking into…

• Supply interruptions in Ashbourne (DE6)

  We’re are currently investigating supply interruptions in Ashbourne, which is causing low pressure or no water for customers located in the DE6 area.

  We’re are on site and currently investigating and aim to restore all supplies as quickly as possible.

  We’re sorry for any inconvenience caused. Thank you for your patience.

  Posted: 16/03/2026, 18:20

We recently fixed…

• No Water DE11, DE12 and DE13

  We're aware of an issue in DE11, DE12 and DE13, which is causing low pressure and no water for customers.
  
  We're currently investigating and aim to restore normal pressure and supply as quickly as possible.
  
  We're sorry for any inconvenience caused and thank you for your patience.
  

  Posted: 13/02/26, 18:19.

• Burst main on Darby Street, Rowley Regis, B65 0

  We’re aware of a burst main on Darby Street, which is causing low pressure or no water for customers located in the B65 0 area.

  This has now been rectified and all customers affected should now have water.

  As your supply returns, you may notice that your water looks different than usual. This is perfectly normal and your water will be safe to drink. Running your cold kitchen tap will help to clear it. For more information, please refer to our discoloured water advice video.

  We’re sorry for any inconvenience caused. Thank you for your patience.

  Updated:18/01/26, 08;27