Our Complaints Procedure
We take complaints very seriously, so if you aren't happy with our service we’ll do our best to put things right. This leaflet tells you how to complain and how we deal with your complaint.
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We take complaints very seriously, so if you aren't happy with our service we’ll do our best to put things right. This leaflet tells you how to complain and how we deal with your complaint.
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This Code of Practice is for household customers and gives information on the services we provide, the terms and conditions on which they are offered and how our customers can find the help and advice they need.
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Our code of practice for leakage
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Priority Services Register leaflet
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Help to save water around your home
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We're committed to providing high quality water, meeting your need and delivering great value for money. Read more about how South Staffs Water are here for you.
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