MyAccount and our mobile app will be unavailable on Saturday 25 January from 1pm until 8pm due to maintenance taking
place. Our website will also be unavailable for a short time on Sunday 26 January. We're sorry for any inconvenience caused.

Business

Incidents In my area

Common queries

Why don't I have any water?

We’re sorry if your supply has been interrupted. If we are working on the water network, we’ll always try to get your water back on as quickly as possible, and most supplies are restored in less than four hours.

How do I pay online?

Pay online with My Account, our online account management service, or pay as a guest - there's no need to log in.

How can we help?