Business

From April 2017, the majority of businesses will be able to choose which company provides their retail services for their water, sewerage and trade effluent. This is part of a Government initiative called Open Water. Click here to find out more.

If you have not been contacted by a retailer, you will remain a customer of South Staffs Water. Please continue to use our website in the usual way.

Incidents In my area

Common queries

How do I pay online?

Pay online with My Account, our online account management service, or pay as a guest - there's no need to log in.

Why don't I have any water?

We’re sorry if your supply has been interrupted. If we are working on the water network, we’ll always try to get your water back on as quickly as possible, and most supplies are restored in less than four hours.

How can we help?