Helping your business save more every day
We're committed to delivering low cost, high quality water to your business.
From April 2017, the majority of businesses will be able to choose which company provides their retail services for their water, sewerage and trade effluent. This is part of a Government initiative called Open Water. Click here to find out more.
If you have not been contacted by a retailer, you will remain a customer of South Staffs Water. Please continue to use our website in the usual way.
If you've made a payment, thank you. You may experience a short delay of up to 2 hours in receiving an email confirmation.
We're sorry for the delay and are working to resolve the issue as quickly as possible.
Next Update: 30th March 2017 4:30pm
There are lots of ways you can pay – just choose the option that's easiest for you.
Pay online with My Account, our online account management service, or pay as a guest - there's no need to log in.
My Account is our online account service where you can manage your bills and payments.
Black, brown, orange or yellow looking water is usually the result of a sudden change in direction of water within iron mains, which can disturb iron and manganese particles that settle in the bottom of the water pipes.
Water pressure is a measure of the force which pushes water through our mains and into your property.
We’re sorry if your supply has been interrupted. If we are working on the water network, we’ll always try to get your water back on as quickly as possible, and most supplies are restored in less than four hours.