Black, brown, orange or yellow looking water is usually the result of a sudden change in direction of water within iron mains, which can disturb iron and manganese particles that settle in the bottom of the water pipes.

Pay online with My Account, our online account management service, or pay as a guest - there's no need to log in.

There are lots of ways you can pay – just choose the option that's easiest for you.

We’re sorry if your supply has been interrupted. If we are working on the water network, we’ll always try to get your water back on as quickly as possible, and most supplies are restored in less than four hours.

Water pressure is a measure of the force which pushes water through our mains and into your property.

My Account is our online account service where you can manage your bills and payments.