In this section, you will find information about the support we offer to businesses, and detail on how we can help your business with water supply.

If you're a retailer, this is the place to come for support in navigating our scheme of charges, compensation, emergency contact details and bilateral form queries.

Contact usWholesale Service Desk
  • Email:
  • Telephone (lines open Mon-Fri, 9-5): 0330 123 0116
Operations 24-hour Supply Line
  • Telephone: 0800 389 10 11