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Incidents In my area
Resolved Low pressures and no supplies in Rangemore, Burton-on-Trent DE13
We have resolved the issue in the Rangmoor area of Burton Upon Trent DE13 area, that was causing low pressure or loss of water supply.
Your water should be back on - if you notice it’s a different colour to what you’d usually expect, please don’t worry, this is perfectly normal.…
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Common queries
Can I pay by instalments?
Spreading the cost of your bill can make it more affordable, there are many ways you can choose to pay
What are your payment options?
There are lots of ways you can pay – just choose the option that's easiest for you.
Why does my water appear black, brown, orange or yellow?
Black, brown, orange or yellow looking water is usually the result of a sudden change in direction of water within iron mains, which can disturb iron and manganese particles that settle in the bottom of the water pipes.
Why is my water pressure low?
Water pressure is a measure of the force which pushes water through our mains and into your property.
Why don't I have any water?
We’re sorry if your supply has been interrupted. If we are working on the water network, we’ll always try to get your water back on as quickly as possible, and most supplies are restored in less than four hours.
Do you have online billing?
My Account is our online account service where you can manage your bills and payments.