Your water supply on tap
Everything you need to get the most from your water supply.
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Hagley Road, , Halesowen, B63 4QQ - Burst Main - Repaired
We’ve repaired the burst main on Hagley Road, , Halesowen, B63 4QQ area.
However, customers may notice some discolouration or cloudiness in their water, in which case they should leave the tap running for 15 - 20 minutes until it clears. We would like to thank customers for their…
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Common queries
What are your payment options?
There are lots of ways you can pay – just choose the option that's easiest for you.
Why is my water pressure low?
Water pressure is a measure of the force which pushes water through our mains and into your property.
Do you have online billing?
My Account is our online account service where you can manage your bills and payments.
Why does my water appear black, brown, orange or yellow?
Black, brown, orange or yellow looking water is usually the result of a sudden change in direction of water within iron mains, which can disturb iron and manganese particles that settle in the bottom of the water pipes.
Why don't I have any water?
We’re sorry if your supply has been interrupted. If we are working on the water network, we’ll always try to get your water back on as quickly as possible, and most supplies are restored in less than four hours.
Can I pay by instalments?
Spreading the cost of your bill can make it more affordable, there are many ways you can choose to pay