You need to feel safe within your home. Our password-protection scheme can help protect you against distraction burglars or ‘bogus callers’.
Simply let us know the password you would like us to use if we visit you. If an employee visits, ask them to give you the password before you let them in.
If they fail to tell you your password, you should not allow them access and telephone 0345 60 70 456 for further assistance.
Keep bogus callers at bay
Register a password and (if you want to) tell us if you have any special needs which may need our support if you have no water